Terms & Conditions
ACCEPTANCE OF TERMS
By accessing or using this website Keva Boutique, you agree to be bound by these Terms and Conditions. If you do not agree with these Terms, please do not use the Website.
CHANGES TO TERMS
We reserve the right to modify these Terms at any time. You are responsible for reviewing these Terms regularly to ensure that you are aware of any changes.
USE OF WEBSITE
You agree to use the Website only for lawful purposes and in a manner consistent with these Terms and all applicable laws and regulations in the UAE.
INTELLECTUAL PROPERTY
All content on this Website, including but not limited to text, graphics, logos, images, and software, is the property of this Website or its licensors and is protected by copyright laws.
LIMITATION OF LIABILITY
This Website is not liable for any damages, including direct, indirect, or consequential, arising out of the use or inability to use this Website.
LINKS TO THIRD-PARTY WEBSITES
This Website may contain links to third-party websites. These links are provided for your convenience, and we do not endorse or have any control over the content of these third-party sites.
GOVERNING LAW
These Terms are governed by and construed in accordance with the laws of the United Arab Emirates (UAE). Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in the UAE.
refund and exchange
NO Cancellation
We don’t accept cancellation once the order has been placed.
NO Refund/exchange
We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us via email or whatsapp with details of the product and the defect.
Email: Keva.btq@gmail.com
WhatsApp: +971 50 533 6668
Upon receipt of the returned product, we will fully examine it and notify you within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.
Given the above, we have a 7-day return policy, which means you have 7 days after receiving your item to request a return- if defective.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Damage and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
